Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Quality Measurement and Improvement
Lecture:Definitions and framework for assessing quality
What is known about health care quality
Slide content:Quality Measurement and Improvement References Lecture a Continued 2 Congressional Budget Office. (2009). Quality initiatives undertaken by the Veterans Health Administration. A CBO paper. Pub. No. 3234. Retrieved from https://www.cbo.gov/sites/default/ files/111th-congress-2009-2010/reports/08-13-vha.pdf Donabedian , A. (Ed.). (2002). An introduction to quality assurance in healthcare . Cambridge, MA: Oxford University Press. Donabedian , A. (1988). The quality of care: how can it be assessed? JAMA , 260, 17431748. Ettorchi -Tardy, A., Levif , M., & Michel, P. (2012). Benchmarking: A method for continuous quality improvement in health. Healthcare Policy, 7 (4), e101e119. Fisher, E., Wennberg , D., Stukel , T., Gottlieb, D., Lucas, F., & Pinder , E. (2003a). The implications of regional variations in Medicare spending. Part 1: The content, quality, and accessibility of care. Annals of Internal Medicine, 138, 273287. Fisher, E., Wennberg , D., Stukel , T., Gottlieb, D., Lucas, F., & Pinder , E. (2003b). The implications of regional variations in Medicare spending. Part 2: Health outcomes and satisfaction with care. Annals of Internal Medicine, 138, 288298. Fowler, F., Gallagher, P., Anthony, D., Larsen, K., & Skinner, J. (2008). Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA , 299, 2406. Greenfield, S., & Kaplan, S. (2004). Creating a culture of quality: The remarkable transformation of the Department of Veterans Affairs health care system. Annals of Internal Medicine, 141, 316318. Hanlon, J., & Schmader , K. E. (2013). The medication appropriateness index at 20: Where it started, where it has been, and where it may be going Drug Aging, 30 (11), 893900. 23
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