Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Health Care Settings The Places Where Care is Delivered
Lecture:Departments and services
Interrelationships between health care organizations
Medical data use and impact
Slide content:Additional Leadership Roles Vice president of human resources Chief nursing officer (CNO) Chief nursing information officer (CNIO) Chief analytics and data officer Chief security officer (CSO) Chief compliance officer (CCO) Chief legal officer (CLO) 8
Slide notes:Other executive leadership roles commonly report to the CEO but are not depicted in the example organizational chart. The vice president of human resources typically reports to the CEO and is responsible for overall processes and procedures [quote] for hiring new employees, supervising employee evaluations, management of employee benefits, mediation between employees and supervisors as necessary, and general oversight of the personnel department [end quote]. The chief nursing officer (CNO), typically a masters-prepared register nurse, is responsible for the nursing staff providing direct patient care. In some organizations, the CNO may be responsible for other patient care departments, such as surgery and the emergency department, as well as nonpatient care departments, such as patient case management and social services. The CMO and CNO, with their respective areas, work closely together to ensure effective patient care delivery activities. In large organizations, specific roles such as the chief nursing information officer (CNIO) may focus on informatics. As with the CMIO, this position may report to the information technology department or may report through nursing. In addition to being the liaison for their respective area and the information technology department, the CMIO and CNIO also work in tight collaboration with each other for effective deployment and use of clinical systems. With the importance of data for both business and patient care delivery, some organizations have a chief analytics and data officer who is responsible for the organizations analysis and use of data, which includes clinical, business administrative, and financial data. This position typically reports to the CEO or may report to the COO and in some cases the CIO. Because of cybersecurity threats and breaches, organizations may employ a chief security officer (CSO). This position commonly reports through the information technology reporting to the CIO, but many CSOs report directly to the COO or CEO. A chief compliance officer (CCO) may report directly to the CEO or the COO in large organizations. This position is a corporate official in charge of overseeing and managing compliance requirements and managing compliance issues. Also, a chief legal officer (CLO) may be a full-time position in large organizations, and this person reports either directly to the CEO or through the organizations compliance office. The CLO provides expert guidance and direction to help the organization minimize legal risks and advises the organizations officers and board members on major legal and regulatory issues, including litigation risks. Legal advisors serving the same function may be secured through contractual retainers for smaller organizations. 8