Institute: ONC | Component: 2 | Unit: 3 | Lecture: b | Slide: 20
Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Health Care Settings The Places Where Care is Delivered
Lecture:Departments and services Interrelationships between health care organizations Medical data use and impact
Slide content:Patient Experience History Testing Data quality Information access 20
Slide notes:Patient satisfaction increases when patients experience effective communication among and between health organizations with the use of EHRs. One of the benefits of EHRs to patients is that they dont have to provide the same information every time they visit a new provider or a hospital department for the first time. EHRs have enabled all departments within a health care organization to access the results of every test or visit of a patient, which eliminates the need for the patient to explain the purpose of the visit and eliminates the need to request records across departments within a provider organization. EHRs relieve patients of the burden of keeping track of their information and providing it with every visit, especially information that doesnt change often, such as demographics, health insurance, current medications, allergies, and details of past illnesses. The electronic record also proves to be very beneficial in patient treatment activities when the patient is not in a condition to share basic information with providers, such as in the case of an accident or trauma. The EHR can reduce costs and increase efficiencies across multiple provider organizations by enabling the sharing of test and x-ray results across these providers, thus reducing test duplications. 20