Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Health Care Settings The Places Where Care is Delivered
Lecture:Departments and services
Interrelationships between health care organizations
Medical data use and impact
Slide content:Ancillary Services 3.7 Figure: Ancillary services grouping. CC BY by Vivian Todhunter 12
Slide notes:The management structure of ancillary services varies depending on the health care organization. Some have a management-level officer who reports directly to the CEO; some combine clinical support services and ancillary services and divide it into diagnostic and therapeutic divisions; in others the managers of individual ancillary departments report directly to the COO or designate. Examples include the laboratory responsible for the collection, analysis, and reporting of laboratory tests. As noted previously, laboratory crosses functions with clinical support services due to the training required to run the analysis of many types of laboratory tests. Another example is transportation, which is responsible for transporting patients within the hospital. This may include transporting patients from admitting to an inpatient unit or from the inpatient unit to a diagnostic service or surgery. Food services is the department charged with preparing and delivering food to patients. They also provide cafeteria services to staff, family members, and visitors. The central supply department is responsible for managing inventory and supplying all departments in the organization with supplies necessary to complete daily operations, including providing patient care. 12