Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Sociotechnical Aspects: Clinicians and Technology
Lecture:Medical errors
Patient safety
Slide content:Individual Errors: Mistakes Some errors or mistakes are rule based or knowledge based These are errors of conscious thought Rule-based errors usually occur during problem-solving when a wrong rule is applied Knowledge-based errors usually occur when the decision-maker confronts a novel situation 12
Slide notes:Other types of individual errors or mistakes are rule based or knowledge based; these are errors of conscious thought. Rule-based errors usually occur during problem solving when the wrong rule is applied. These errors suggest an improper use of expertise. Knowledge-based errors usually occur when decision makers confront a novel situation that they have never experienced. The lack of expertise leads to an incorrect decision or a mistake. 12