Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:An Overview of the Culture of Health Care
Lecture:Learning more about the culture of health care
Slide content:Defining Terms: Culture Culture refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups (U.S. DHHS) Health care culture : language, thought processes, styles of communication, customs, beliefs, institutions that characterize the profession of doctors, nurses, clinic managers and other allied health worker Learned in part through participation in customs, rituals, rules of conduct, often not formal nor explicit 5
Slide notes:This slide presents a view of culture presented in the first lecture. [quote] Culture refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups [end quote]. This is the definition provided by the United States Department of Health and Human Services Office of Minority Health. In the first lecture, we modified this to describe health care culture as the language, thought processes, styles of communication, customs, beliefs, and institutions that characterize the profession of nurses, doctors, allied health workers, or clinic managers, etc. And we noted that these elements of culture are learned, in part, through participation in the customs, rituals, and rules of conduct, which are often not formal or explicit. 5