Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:An Overview of the Culture of Health Care
Lecture:What is meant by "the culture of health care"
Slide content:Features of Safety Culture Defined at the group level or higher, which refers to the shared values among all the group or organization members. Concerned with formal safety issues in an organization, and closely related to, but not restricted to, the management and supervisory systems. Emphasizes the contribution from everyone at every level of an organization. Has an impact on its members behavior at work. Reflected in the contingency between reward systems and safety performance. Reflected in an organization s willingness to develop and learn from errors, incidents, and accidents. Relatively enduring, stable, and resistant to change. Reese, 2016 20
Slide notes:Safety culture has received a great deal of attention, as it relates so strongly to not only workforce safety (such as fewer needle sticks and other on-the-job injuries), but also because its so important for patient safety. This slide lists some features of a safety culture in an organization. First, safety culture is a concept defined at the group level, referring to shared values among all members of the group. Second, safety culture is concerned with formal safety issues in the organization, including its management and supervisory systems. Third, safety culture emphasizes the contribution from everyone at every level of the organization. And fourth, safety culture has an impact on members' behavior at work, and is usually reflected in a relationship between reward systems and safety performance. Safety culture, as we discussed in a previous slide, is reflected in an organization's willingness to develop and learn from errors, incidents, and accidents. Finally safety culture, when present, should be relatively enduring, stable, and resistant to change. 20