Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:Introduction to Health Care and Public Health in the U.S.
Unit:Financing Health Care - Part 1
Lecture:The Government as an Insurance Payor
Slide content:Medicare/Medicaid Fraud and Abuse - 3 Not abuse to complain about quality of care from a physician, hospital, or other provider or facility Medicare Web site offers options to file: Inquiries Complaints Grievances Appeals 21
Slide notes:It is not abuse when a Medicare or Medicaid recipient complains about the quality of care they received from a physician, hospital, or another provider or facility. The Medicare website explains individuals options for filing inquiries, complaints, grievances, and appeals. 21