Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:Introduction to Health Care and Public Health in the U.S.
Unit:Delivering Health Care - Part 2
Lecture:Roles of Different Health Care Providers
Slide content:The Patient Experience - 2 The Clinical Team Medical Assistant certified health care assistant who performs minor clinical or clerical work First clinical point of contact for patients in outpatient offices Takes patients to exam room Obtains the vital signs and chief complaint 5
Slide notes:After checking in, typically patients wait in a designated waiting area for a member of the clinical team to take them back into the examination room. This is usually done by a medical assistant, a certified health care assistant who performs minor clinical or clerical work. The medical assistant is usually the first clinical point of contact for patients in outpatient offices. Medical assistants direct patients to their rooms, obtain vital statistics, record the chief complaint or reason for the visit, and in some offices may obtain additional information. 5